COVID-19

These unprecedented times has been impacting all industry; including the Healthcare industry.

Lalis continues to serve its community and assist service users with their care. The health and safety of our services users and staff are of utmost importance. We continue to provide a high-quality service and ensure this will never be compromised.

We continue to keep up to date on the latest information from the UK’s Health authorities, we adapt and update our processes according to the latest guidance given from them. We also get updates from CQC and the local authorities (Hillingdon Social Services & Ealing Social Services).Carers have been trained in infection control and hygiene practices, so they are aware of the best practices to use to prevent risks. Carers also ensure they were PPE at each care visit to ensure their protections as well as the carers and are despised of accordingly.

Office staff continue to monitor the situation and are available for carers and service users, should there be a need for their assistance or if have any queries.

Here at Lalis we understand the importance of having continued support for our current and potential service users, so risk assessments continue to be undertaken and the best suited carers are assigned to their care calls

We at Lalis are committed and strive to provide support to our service users in the safety and comfort in their own homes. I would like to thank all the staff members; office and on the field for their dedication, hard work and resilience during these tough times, you are doing a fantastic job. Please continue to stay safe everyone and take care of yourselves too

Sado Mursal| Managing director/ Registered Manager